Our General Renting Rules

General Renting Rules

Pre-reservation:
The pre-reservation must be sent with a deposit of 25 % of the total amount of the rent.

Prices:
The prices include :
- the rent of the Chalet apartment, the sheets, the bath towels, water, electricity, TV, telephone (without calls), all taxes except the tourist tax
transferred to the town but which has to be paid on the spot when arriving.
- The balance of the total amount (75 %) is to be paid at least 2 months before arrival.
- The price indicated is that the stay order on the day of the establishment of the estimate, taking into account the VAT. Any change in the statutory rate will be reflected in the price to pay.
Reservation:
The reservation is definite when confirmed by our reservation department. Any extra night spent beyond the dates of your stay will be charged according
to the pro-rata of the current week.
In case of shortened stay and for any reason, the residence is not due to reimburse the amount of the rent.

Deposit:
A refundable deposit of 460 € per apartment will be asked on arrival in exchange for the key. This deposit will be given back on departure after deduction if necessary of :
- the cost of broken or missing things.
- the cost of the repairing inside the apartment or inside the residence.
- the cost of the cleaning if the apartment is not tidied up.

Arrival:
The tenant is held to arrive on the reserved date and to pay the refundable deposit before entering the apartment.
If the above requirements are not fulfilled the company will be allowed to rent again the apartment within 24 hours.
The apartments stay at your disposal from Saturday 5 p.m. and Saturday 10 a.m.

Inventory:
The tenant will get on arrival a detailed inventory of the equipment inside the apartment.
Any complaint concerning the inventory or the cleaning must be registered to the reception of the residence within 24 hours.
After this period, the inventory will be considered as accepted by the guest.
The company can not be held responsible for any theft inside the apartment or in the ski lockers.
The tenant must report any damage occurred inside the apartment during his stay.
The equipment must not be transferred to a different apartment. Any missing or broken object, will be invoiced according to the bill issued by the residence.

Accommodation:
The apartments are only made for holidays accommodation. Each apartment is rented for a maximum number of persons. To accommodate more than this precise number is strictly forbidden.
Any extra person will be fined 230 € per week.

Pets:
Pets are allowed after acceptance from our services and are charged 46 € per week.

Complaints:
Unregistered complaint during the stay will not be taken into account.

Equipment:
The apartment is equipped with :
Furniture, linen, sheets, blankets, bath towels and dishes.

Interior rules:
The residences of tourism are classified by the French legislation and by the Hotel chart.
Therefore there are interior rules which have to be respected for the tranquillity of other guests.

Cancellation:
Any cancellation is charged 46 € per apartment and must be notified by registered letter which will state date of cancellation and the following
charges : (percentage on the price of the rent).
- between 60 and 30 days before arrival : 25 %
- between 29 and 15 days before arrival : 50 %
- between 14 and 8 days before arrival : 75 %
- less than 8 days before arrival : 100 %

Contention:
Any point of contention will be settled by the law court of Lons le Saunier.